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Quality Procedures
QUALITY PROCEDURES -PRE DEPLOYMENT

We practice various quality procedures during the various stages of deployment of security personnel right from the stage of recruiting the personnel to the stage of controlling them. 

PRE DEPLOYMENT SYSTEM

 

Selection of Security Personnel:

 

Following criteria is being kept for the selection of guards.

  •  Minimum Education Matriculation

  •  Height 5' 7" tall

  •  Smart, Well built and intelligent.

  •  Will be able to read and write English and Hindi   

  •  Medically fit with normal eyesight

  • Security personnel will be intelligent, loyal, honest and well disciplined and will have proper turnout at all times.

  •  No security guards will be a drug / alcohol addicted.

Verification:

Although Police verification is carried out of the Security personnel being recruited, our verification team also verifies the same, after visiting their residence.

 

Submission of Documents:

The following documents are submitted by the Security personnel on enrolment:

  •   Original school Leaving Certificate

  •   Original School / Attested Copy of Character Certificate

  •   Two colour photographs

  •  Original Experience Certificate if any

  •  Original Medical Certificate

  •  Original or Attested Services Discharge Book in case of Ex-Service Men

  •  Original or Attested Armed License in cased of recruitment as Gunman

 Training :

 

      14 days training program is followed including

     2 days of specialized customer segment-wise training (separately for

     Corporate/ Hospitality/Industry/Residential segments)

 

Indoor Training:

  • The training curriculum includes

  •  Duties of Security Personnel

  • Do's & Don'ts of Security Personnel

  • Patrolling Duties

  • Gate Management including Control & DOCUMENTATION  for all incoming/outgoing Material/personnel/vehicles.

  •  Security of Parking Areas

  •  Fire Fighting Drills

  • First Aid

  •  Familiarization with Electronic Security Equipments

  • Physical Fitness

  • Turnout Drills

  •  Evacuation Drills

  •  Frisking Methods

  • Etiquettes and Manners, Body Language etc.


Out Door Training Includes:

  • PT, Jogging and Toughening exercises

  • Drill & Posture

  • Fire Fighting Demonstration / Practice

  • Procedure & Drill to Extinguish Fire

  • Practical Handling of fire Extinguishers

  • Practical on First Aid Measures

  • Practical Handling of Telephone/Intercoms and Radio sets

 

On the Job Training:


Apart from the basic training imparted to the Security personnel, we ensure that on the job training is also carried out wherein the focus is on the specific duties of the personnel deployed at various posts. This is done in coordination with the client and is supervised by our Training Officer and Operational Officers. 

 

Performance standards are:

 

  • Appearance and Uniforms: All Security Guards/ Supervisors are well turned out in impressive uniform, well motivated, well disciplined with good bearings. 

  •  Training and Testing: All Security Guards / Supervisors are required to undergo a test before posting to a Unit.

  •  Regular Testing on SOPs at respective units

  •  Refresher Training after 6 months

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